Full Job Description

Company Description

Who are we?

TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines.

Job Description

What do we do?

We’re not afraid to be ambitious - and as Australians, we are passionate about revolutionising the way brands connect with Australians. Since 1997 we’ve been combining our local expertise with the most sophisticated customer experience technology on earth in the pursuit of providing a truly genuine, tailored and enjoyable customer experience. We are seamlessly connecting customers like never before.

What your day will look like

Answering Inbound calls
Represent, promote and sell a wide range of products and services to both new and existing customers
Engage customers to build rapport and discover their lifestyle needs
Offer personalised value-based solutions that will WOW your customers
Your shifts will be Monday - Friday between 6am - 2:30pm & 8:30am - 5pm

Qualifications

Why work for TSA?

At TSA, not only are we customer inspired but we are also about making you feel valued and appreciated. Here are a few work perks we have put in place to help motivate our team;

Earn fortnightly commissions
Retention bonus each year
Ongoing training and support
Partner discounts for a range of services across retail, tech, entertainment, food
We promote within the company - take the next step in your career

Next Steps

We cannot wait to hear from you - this is your opportunity to develop and grow in a stable, full time position. Submit your resume today, and begin your new journey with TSA. Once you’ve applied, you will then receive an email with a simple assessment for you to complete, Upon completion, we will be contacting you to really get to know you.

Additional Information

At TSA, the health, safety and well-being of our team is our number one priority. In response to the COVID-19 pandemic we have introduced a number of robust practices to keep our team safe, such as; physical distancing measures, control measures for our visitors, temperature testing, isolation requirements where applicable and so much more. We take our responsibility to protect the health and well-being of our team and our community very seriously.

Check out our social media pages:
Website: https://tsagroup.com.au/
Instagram: tsa_group_
LinkedIn: https://www.linkedin.com/company/tsa-group-australia/