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Investigation Analyst - Corporate Investigations Unit

QBE - Sydney, NSW

Insurance & Superannuation
Source: uWorkin


Your part in a changing world

At QBE, we’re driven by our purpose – to give people the confidence to achieve their ambitions .

We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employee a team of more than 11,800 people, in 27 countries around the world.

The opportunity

The Corporate Investigations team are expanding and currently looking for a curious and meticulous Investigations Analyst to join the Sydney CBD-based teams. The role will enhance, monitor, analyse and assess multiple data sources and claims systems, to produce detailed intelligence reports to reduce QBE’s exposure to any internal fraud (non-customer claims fraud).

Furthermore, you will support operational needs by analysing internal systems, social media, and other open-source internet sites, as sources of data collection to integrate these information sources within the Corporate Investigations Unit (CIU), providing timely, accurate and effective assistance to all aspects of new and existing cases. Further responsibilities:

  • Gather, organise, and analyse multiple data and information sources to identify and investigate patterns and anomalies, draw intelligence value, and establish new avenues of inquiry in ongoing investigations
  • Complete assessment and reporting in relation to ongoing detection and proactive identification of fraudulent activity
  • Assist in the development of information or data collection plans and intelligence analysis
  • Escalate suspicious activity for investigation and support the delivery of the investigation where required
  • Identify process improvements and other ways to deter internal fraud, whilst assisting to educate the broader business
  • Monitor data for trends and recommend appropriate strategies and approaches to address emerging issues
  • Manage stakeholder working relationships, both internal and external to QBE, including brokers and business partners, in order to optimise outcomes, improve influence, brand and reputation

Your story so far

  • Relevant experience in data analysis, planning, and utilising open-source sites for data collection
  • Knowledge of Claims systems, processes, and procedures
  • Exposure to investigations or intelligence (desirable)
  • Experience working in an Insurance/Financial Services industry
  • Previous experience in an information analytics role (desirable)
  • General understanding of internal fraud categories, fraud identification principles and investigative processes (desirable)
  • Intermediate Microsoft Suite skills as well as MI tool PowerBI
  • Excellent written and oral communication
  • Ability to build relationships across the business

We are here to support you

We are proud to have been Voted #5 in the 2019 Top 20 Australian Workplaces for New Dads - HBF Direct Advice for Dads and we achieved Gold employer status in the 2019 Australian LGBTI Inclusion Awards.

We also offer a range of benefits to help provide holistic support for your work life, whatever your circumstance.

As a QBE employee, we will offer you:

  • Flex@QBE leave to enhance your work/life integration
  • Our ‘At My Best’ wellbeing program, which includes a free 12-month subscription to Headspace
  • Access to ‘Share the Care’ – 12 weeks’ flexible leave for new parents inclusive of paid superannuation
  • The ability to maximise retirement savings through voluntary super contributions and company matching
  • Income protection insurance and reimbursed Death and Total Permanent Disability insurance premiums
  • Access to REACH My Best - free holistic wellbeing coaching, nutritional, financial and legal advice and confidential counselling
  • Discounts on insurance products, car hire, hotels, goods and services, and
  • Benefits through our various sports and arts sponsorship partners such as free and discounted tickets.

Join us.

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at .


Number of Openings:


How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.