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Portfolio Strategy & Transformation Lead

Australia Post - Melbourne, VIC

Source: uWorkin


The PST team identify multi-faceted and multi-team organisational challenges, in which the solution requires capability uplift and continuous improvement of systems, tools, processes and culture. These challenges require the input and adoption of P&I teams, but also extensively involve teams across the business, particularly within Business, Government and International (BGI) and Customer and Community (C&C). The engagement of multiple stakeholder groups and the management of often non-convergent expectations or needs is crucial to the success of our programs.

We scan and assess numerous best practice methodologies to support our programs, including Service and Systems Design, Customer Experience and Design Thinking, Lean Experimentation, Process Improvement, and Agile and Waterfall Delivery. We apply a fit-for-purpose approach to ensure our programs adopt the best methods for meeting program goals.

We are committed to fast, iterative execution across the program life-cycle, from discovery to adoption, and hold each other accountable for the achievement of our measures of success. We are equally committed to undertaking deep analysis and planning to ensure our programs deliver meaningful outcomes and sustainable change, for the benefit of our customers and our business.

What you'll be doing:

The role involves engaging and working closely with senior stakeholders across the enterprise to,

  • Define the strategy and measure of success of the program, including identification and analysis of complex causes, dependencies and outcomes
  • Validate problem statements and proposed approaches with key enterprise stakeholders, including advocating for the program through sophisticated stakeholder engagement
  • Articulate current states and identify pain points and opportunities, through cross-team discovery activity and deep organisational analysis
  • Lead and engage multiple stakeholders through a robust, iterative co-design process
  • Define a delivery roadmap, with initiatives prioritised based on value and complexity
What we're looking for:
  • Change Management within large organisations
  • Experience owning & driving a program strategy
  • Experience identifying, validating & implementing repeatable processes
  • Experience using data and metrics to drive improvements
  • Experience defining requirements, facilitating progress and identifying blockers
  • Experience working with multiple and/or global stakeholders
  • Demonstrable experience preparing and executing showcases & presentations to Stakeholders at GM & EGM levels
About Australia Post Group:

Australia Post Group (including Australia Post, StarTrack, Decipha & Securepay) is one of the most trusted brands in Australia. Employing over 30,000 people across our integrated delivery, logistics and e-Commerce network - we love delivering! Through our huge range of services, we help communities stay connected, businesses reach new customers and people stay in touch.

We're committed to helping our people, customers and communities build a better future.

A career at Australia Post Group can lead down many paths. There are a variety of roles to suit all sorts of skills and you will also have the chance to learn from the best people; everyone, everywhere, every day. For us, an engaging, enjoyable workplace is the foundation for great work which is why your attitude and your passion is just as important to us as your experience.

We offer an attractive salary and benefits in an equal opportunity workforce. We encourage applications from people of all ages, including indigenous Australians and those with a disability.

Don't delay your application, please apply today. We have a short mobile friendly application form which contains approximately 10 - 15 career interest questions. It should take you no longer than 5 minutes to complete. Looking forward to hearing from you!

We're working hard to create an inclusive workplace that reflects the diverse communities we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at


Advertised: 06 Apr 2021 AUS Eastern Standard Time
Applications close: 16 Apr 2021 AUS Eastern Standard Time

Australia Post