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Payments & Loan Servicing

Private Company - Sydney, NSW

Banking & Finance
Source: uWorkin


Location: Sydney

Salary range: $50,000-$60,000

Join one of Australia’s fastest-growing, purpose-led, ASX-listed fintech companies (#19 in the Deloitte Tech Fast 50 2020 list) on a mission to become a unicorn.

What you'll do: 

  • Processing customer information and data to enhance business outcomes.
  • Analysing data and providing advice on organisational methods.
  • Interpret and analyse customer information and data to prepare comprehensive reports and enhance productivity and efficiency.
  • Perform daily Loan settlement and disbursement functions across Wisr’s core product in line with operating policy and procedures.
  • Perform daily receivables functions, this involves clearing and allocation of funds, management of arrears positions and treatment of dishonours. 
  • Support the 'Wisr App' monthly payout process - An Australian first innovation that helps customers pay down their debts faster. 
  • Support monthly Aggregator and Broker commissions, including any clawback of commission. This activity is critical and employs highly effective analytical skills, used to run large macros, evaluate data for accuracy and prepare banking payment records.
  • Analyse and reconcile inflows and outflows of financial transactions ensuring information is accurate and up to date.
  • Support funder loan sales ensuring the ledger is updated to reflect changes accurately, there is little margin for error.
  • Consistently strive for quality outcomes, understand operational risk implicitly and take the lead to identify potential risks and contribute to remediation actions. 
  • Think innovatively, challenge the status quo and put forward recommendations that aim to improve the current state and contribute to our automation agenda.
  • Provide exceptional customer service and support throughout the lifecycle of our Wisr loan products. Be a point of reference and resolve complex issues with ease and confidence.
  • Participate and contribute to the strategic initiatives as outlined by the wider business and the Head of Payment Solutions.

What you have:

  • Tertiary qualifications are highly desirable 
  • 3+ years’ experience working within financial services
  • A good understanding of Australia’s banking and payments landscape 
  • Proven track record with customer service 
  • Strong analytical and problem-solving skills with the ability to search for the answers to problems 
  • Solid understanding of Operational Risk across transaction processing functions 
  • Exceptional communication skills, both written and verbal and attention to detail
  • Highly energized, proactive and a multi-tasker
  • Ability to work in a fast-paced environment where change is constant

How to Apply

Please apply here by clicking the apply link. Bonus points for a well-thought cover letter or a DM on LinkedIn that addresses the role specifically and how are you planning to make an impact at Wisr.