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April

Admin Team Leader (Revenue & Service Support)

Austin Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.


An exciting opportunity currently exists for an enthusiastic and highly experienced Administration Team Leader(Revenue & Service Support), to join our Specialist Clinics Department.


Specialist Clinics provide planned non-admitted services that require the focus of an acute setting to ensure the best outcome for a patient. These services are an important interface in the health system between acute inpatient and primary care services.


The Specialist Clinics Administration Team Leader (Revenue & ServiceSupport) performs a variety of supervisory and administrative activities in support of the department's business operations.This position is responsible for the supervision and day to day operations of the Revenue & ServiceSupport administration staff, within Specialist Clinics. 


This position will ensure all departmental administrative activities are executed and in alignment with the DHHS access policy, business goals and objectives.


The role will drive a team-based approach providing administrative staff with knowledge, education and training to uphold a high quality of performance, whilst maintaining staff professional development.


To be successful in this role you must demonstrate:



  • Demonstrated experience in leading an Administrative team in a healthcare environment or similar 

  • Demonstrated ability to supervise team workflows to deadlines and prioritise team and own tasks; 

  • Demonstrated commitment to high quality patient care and a patientcentered approach to service delivery. 

  • Demonstrated ability in the accurate and timely analysis and reporting of agreed KPI’s and aged debt;

  • Ability to work in a fast paced, data intensive transactional environment;

  • Demonstrated initiative in continuous improvement of processes and procedures

  • High proficiency in using Microsoft Office suite (Word, Excel, Outlook, Teams);

  • Effective communication skills with demonstrated ability to develop and maintain positive professional relationships with various stakeholders across a range of organisation directorates

  • A commitment to Austin Health values: Our actions show we care, we bring our best, together we achieve, we shape the future;


Work with us! Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.


All appointments are made subject to a satisfactory National Police Check conducted by Austin Health and if required, a Working with Children Check.


Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

Melbourne, VIC

Health, Medical & Pharmaceutical




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