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Business Development Manager

Like Family - Brisbane Grove, NSW

Source: uWorkin



Like Family specialises in helping people experiencing loneliness or social isolation build lasting friendships, participate in the community and work towards their independence. Our Social Carers are mentors, friends, big brothers or sisters. They're like family.


  1. #4 fastest growing tech companies in Australia in the 2019 Deloitte APAC Fast 500.
  2. Best Social Impact Startup at Startcon in 2018.
  3. The more we grow, the more people achieve their goals towards independence!


Reporting directly to the Head of Partnerships, you are responsible for the launch and growth of Like Family in Queensland, starting with its capital city of Brisbane. You would be the Like Family representative in Queensland and be responsible for the success of the region. This would include, but not be limited to looking after business operations, forging strong relationships with key stakeholder management and field marketing.

This is a key role in our expansion and will work closely with the Founders and Leadership Team. We are looking for someone who will have an active presence in their market, adding value around our product offerings, new product development, and product education.

You’ll be responsible for:

  • Growth of supply and demand in Queensland
  • Build and manage strong relationships with key stakeholders in the care, government and startup sectors in Queensland
  • Be the face of Like Family in Queensland. Represent Like Family in all interactions with customers and key stakeholders
  • Track and report on key metrics including demand and supply
  • Understand and influence growth, customers and segments and the industry in your city
  • Work with the founders and leadership team to understand opportunities and set strategies in line with business objectives
  • Execute and lead your team to deliver on targets and business objectives
  • Manage risk, compliance and governance requirements
  • Ensure an exceptional customer experience for your region
  • Maintain up to date intimate knowledge of the industry, stakeholders and your customers in your region

The ideal candidate:

  • Business Development experience in the Disability or Aged Care sector
  • Deep understanding of marketplace businesses
  • Incredibly likable and able to effortlessly build and maintain strong relationships with everyone you meet, from executives to hospitality staff
  • Are an autonomous worker who effectively prioritises your own time as well as successfully manages and communicates upwards and downwards
  • Well known and respected by your colleagues and industry that you work in
  • Enjoy developing and shaping strategy just as much as you like to execute, analyse and get your hands dirty, and you get a lot done
  • Set robust goals and have a history of exceeding targets
  • You are a local expert and proud Brisbanian/Queenslander
  • Love to learn and constantly improve - comfortable with adjusting or pivoting plans as required

Why take this role:

  • Join one of the fastest growing Aussie startups as we start to scale
  • Be part of an exceptional and unique Marketing & Growth team
  • Autonomous role and flat hierarchy
  • Healthy snacks, weekly team lunches and Friday drinks trolley
  • Startup book library with your choice of additions
  • Team celebration activities and events
  • Flexible work hours
  • Our own (disability accessible) office - showers, kitchen & ping pong At the moment the team are working remotely and are hoping to be back in the office together soon.
  • Personalised learning, development & conference budget and study leave
  • Connections in the startup and social impact ecosystem
  • Great work environment with experienced and fun team

LIKE FAMILY is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.