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Support Officer, Seafarer Certification - Barton, ACT

Government, Defence & Emergency
Source: uWorkin


Full Job Description
29 Mar 2021

Support Officer, Seafarer Certification
Australian Maritime Safety Authority
Harman, Australian Capital Territory
$60,000 - $70,000 p.a.

Support Officer Seafarer Certification

$65,914 - $74,187 + superannuation (15.4%)

Coffs Harbour or Canberra based



AMSA is responsible for the safety of international shipping and domestic commercial vessels, protection of the environment from ship sourced pollution and search and rescue nationally. Our operations are diverse from regulating fishers off the beach to 350 metre liquefied natural gas tankers, and everything commercial in between, helping protect Australia’s precious marine environments like the Great Barrier Reef from the impacts of shipping, to rescuing yachties in far flung parts of Australian waters. AMSA does everything from developing policy and regulation, to approvals and compliance, and incident management.

We work with a range of stakeholders across governments, industry and the community reflecting the complexity, challenges and opportunities in our work. Our vision connects them all and inspires our talented people to make a real difference every day - “Safe and clean seas, saving lives”.

AMSA offers unique and interesting career opportunities, and we employ around 440 people across Australia. To learn more about our organisation please visit our website.

At the Australian Maritime Safety Authority (AMSA), we acknowledge the value diversity brings. We encourage applications from Aboriginal and Torres Strait Islander People, people with a disability and people from other diverse backgrounds.


As the Support Officer Seafarer Certification you will be responsible for the processing of seafarer certification applications and providing administrative support in relation to marine qualifications and other team activities.

You will deal with a variety of stakeholders both internally and externally, responding to a selection of queries using multiple resources; telephone, mail and email communication.

Reporting to the Seafarer Certification Coordinator you will be a part of a fast paced, professional and rewarding team who take pride in the service they deliver.

This position is based in Coffs Harbour, however applications for a Canberra based role will also be considered.


People who are successful in this position will have the following:

Ability to use Microsoft suite of office applications
Working knowledge of computerised records management systems (preferably HPRM)
Proven experience within an administrative support function.
Strong numerical, verbal and written communication skills with a demonstrated aptitude for communicating information to a wide audience.
Demonstrated ability to interpret, analyse and communicate evidence based conclusions.

For a full list of prerequisites and required capabilities for this role, please refer to the position description.

Note: Information about our terms and conditions of employment are contained in the AMSA Enterprise Agreement 2016-2019.


Please complete your application on our website via the Careers at AMSA page by 11.55pm on Sunday 11 April 2021. You will need to provide:

your resume
a one page pitch (maximum 800 words) outlining how your skills and experience meet the requirements of the role - please see link to the position description for full details.

If you are having difficulties or have questions about our online recruitment system, please contact Human Resources on

Note: AMSA levels are different to Australian Public Service (APS) levels. An AMSA Level 3 is recognised as more equivalent to an APS 4 - in role, responsibilities and remuneration.

Under the AMSA Enterprise Agreement 2016-2019, an appointee’s commencement salary will normally be based on the minimum salary point for each classification level.