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April

Part-time Customer Service Opportunities - Canberra Area

Commonwealth Bank - Canberra, ACT

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Please note there are multiple part-time* positions available, made up of the following:

9:30am - 2:30pm Monday to Friday

OR

11:00am - 4:00pm Monday to Friday

9:30am - 2:30pm Monday
9:30am - 2:30pm Wednesday
9:30am - 2:30pm Thursday
9:30am - 3:30pm Friday

OR

12:00pm - 5:00pm Monday
12:00pm - 5:00pm Tuesday
12:00pm - 5:00pm Thursday
11:00am - 5:00pm Friday

  • Availability to work various shifts from Monday to Friday required.
Do work that matters

As a member of our team you’ll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you’ll help our customers use and understand our new self-service banking tools. By identifying customer needs, you’ll also advise them around products that could improve their financial wellbeing.

Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience.

See yourself in our team

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology.

What will help you succeed?

To be successful in this role you’ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

You’ll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs.

You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.

Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.

If this sounds like the role for you then we would love to hear from you. Apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 20/04/2021