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April

Processing Officer

Secretaries.com.au - Petrie, QLD

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Source: uWorkin

JOB DESCRIPTION

  • #19073300
  • 23 Mar 2021

Processing Officer

  • Randstad Sourceright AU

  • Petrie Terrace, Queensland
  • $26 - $31
  • Contract

Randstad Sourceright is proud to be partnering with and working alongside a leading global data, analytics, and technology company.

This company continuously adapts to their environment and drives and challenges themselves to do better to help their customers. They are seeking a number of Processing/Fulfilment Officers for a new project that has landed.

Key responsibilities include:

  • Managing a high volume of emails, chatbox, and portals to support and assist customer queries within a timely manner

  • Handling complaints in a highly professional manner (mainly written correspondence).

  • Ensuring quality of products and services are delivered to customers by following processes and procedures

  • Proactively liaising with management and stakeholders to ensure customer expectations are met

  • Supporting internal teams with customer issues and escalations as and when needed

To be successful in this role, you will:

  • Have a minimum of 6months experience working in a high volume processing environment

  • Have strong attention to detail

  • Have proven experience meeting targets/KPIs

  • Have strong communication skills (both written and verbal)

  • Have a willingness to learn

These are contract/temporary positions offering 38 hours per week, Monday to Friday.

If this sounds like a fit for you, please apply through the link provided, or reach me directly at sarah.gonzalez@randstadsourceright.com.au.

At Randstad Sourceright we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.