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Processing Officer - Petrie, QLD

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Source: uWorkin


  • #19073300
  • 23 Mar 2021

Processing Officer

  • Randstad Sourceright AU

  • Petrie Terrace, Queensland
  • $26 - $31
  • Contract

Randstad Sourceright is proud to be partnering with and working alongside a leading global data, analytics, and technology company.

This company continuously adapts to their environment and drives and challenges themselves to do better to help their customers. They are seeking a number of Processing/Fulfilment Officers for a new project that has landed.

Key responsibilities include:

  • Managing a high volume of emails, chatbox, and portals to support and assist customer queries within a timely manner

  • Handling complaints in a highly professional manner (mainly written correspondence).

  • Ensuring quality of products and services are delivered to customers by following processes and procedures

  • Proactively liaising with management and stakeholders to ensure customer expectations are met

  • Supporting internal teams with customer issues and escalations as and when needed

To be successful in this role, you will:

  • Have a minimum of 6months experience working in a high volume processing environment

  • Have strong attention to detail

  • Have proven experience meeting targets/KPIs

  • Have strong communication skills (both written and verbal)

  • Have a willingness to learn

These are contract/temporary positions offering 38 hours per week, Monday to Friday.

If this sounds like a fit for you, please apply through the link provided, or reach me directly at

At Randstad Sourceright we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.