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May

Customer Support Officer

Hays - Sydney, NSW

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Award winning and rapidly growing Fintech seeking enthusiastic Customer Support Officers.


Your new company
Our Client is an award-winning Fintech based in Sydney CBD. Established in 2015, they have been growing exponentially since. Our Client is looking for driven and enthusiastic Customer Support Officers to join their expanding team.

Your new role
As a Customer Support Officer you will:

  • Provide support to customers via email, chat and phone (both outbound and inbound)
  • Use your strong problem-solving abilities to find creative solutions for customers
  • Work collaboratively with internal stakeholders to ensure continuous improvements to customer experience

What you'll need to succeed
The successful candidate will have:
  • Previous experience in a similar role
  • An analytical mind-set and ability to solve problems
  • Exceptional interpersonal skills, with the ability to engage with a variety of customers

What you'll get in return
  • Offices conveniently located in Sydney’s CBD
  • The opportunity to work for a booming company who promote meritocracy
  • A competitive salary of up to $65,000 + Super depending on experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Chelsea Ettridge now on chelsea.ettridge@hays.com.au

LHS 297508 #2500125