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May

Operations And Housing Support Officer

CHANDLER MACLEOD - Melbourne, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

About the Organisation:
You will be working for a prominent Government Agency whose impact on the Public Health Industry enables Australians with Disabilities to have access to tools and services to lead meaningful lives. The Operations and Housing Support Branch support the planning network through the delivery of core initiatives and projects to enhance capacity and capability to engage

What Will Your Duties Include?

  • Undertaking delegated decisions and supporting with reviewing, assessing and approving participant's plans, schedule reviews, assistive technology, payments and access tasks.
  • Assessing, reviewing and providing feedback on planning decisions
  • Undertaking record keeping activities, including adhering to process guidelines and standard operating procedures.
  • Researching and reviewing decisions regarding routine cases and managing moderately complex cases with the assistance of staff at higher classification levels.
  • Providing support and mentoring to enhance team development, decision making, technical skills and knowledge in planning delegate decisions.
  • Monitoring and analysing quality outcomes and results to identify trends, tailoring regular training and support functions to improve results.
  • Supporting the leadership team to develop and implement improvement strategies.
  • Working with stakeholders to promote services and functions, and build stakeholder knowledge of planning decision making and procedures.
  • Supporting the delivery and implementation of branch projects as required.


What Will You Bring to the Role?

  • Experience dealing with confronting and complex situations and information
  • Ability to communicate with and provide information to a range of stakeholders
  • Ability to work independently and in a team
  • Sound understanding of relevant statutory, regulatory and policy frameworks in order to draw conclusions, interpret and apply guidance material and resolve recurring problems.
  • Working with Children Check


You MUST be an Australian Citizen or Permanent Resident to be considered for this opportunity
A police check clearance is required to be completed prior to starting in this role

How to apply:
Hit 'apply' today and submit your CV to be considered for this opportunity