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May

Recruitment Program Coordinator - Part-time 18 Hour Week (Ma...

Allegis Global Solutions - Brisbane City, QLD

HR & Recruitment
Source: uWorkin

JOB DESCRIPTION

Company Description


Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need.

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.


Job Description

  • AGS' partnership with QLD Government
  • Part-time 18 hours per week for 7-8 months FTC (maternity leave cover)
  • Diverse role supporting Relationship Managers, Clients & Supplier Partners
  • Supportive, fun, and high-energy team!

The Program Coordinator joins AGS MSP team deployed to QLD Government. They are a team of professionals working in a fast-paced, team environment as part of its Program Office. The successful candidate will have customer support / solid administration skills gained in a busy corporate environment, be eager to learn, come into the position with a can-do attitude, and have great customer service skills. Prior exposure to MSP (Contract Workforce space), Recruitment or HR would be ideal, although not essential.

Key Responsibilities:

  • Work closely with Relationship Manager to deliver exceptional service to the client, supplier and internal teams
  • Responsible for operational and backend transactional items such as updates to hiring manager, updates to suppliers, running excel reports, scheduling interviews, references, ad-hoc requirements, and system changes within the vendor management system.
  • Must have an eye for detail and be able to follow operational instructions and guidelines accurately
  • Liaise with hiring managers and suppliers, to ensure all necessary new starter instructions and paperwork is completed and collected prior to starting assignment
  • Constant interaction via email and phone with clients and suppliers
  • Provide general program and system user and supplier support
  • Ensure compliance with client procurement policies, guidelines and operational processes
  • Monitor data integrity
  • Act as team player to all peers

Qualifications
  • 3 years business support experience or customer service helpdesk experience (customer support not necessarily technical)
  • Strong customer service orientation and willingness to “delight the Customer”
  • MSP/Recruitment experience a bonus
  • Excellent communications skills, especially verbal communication
  • Prior experience in working to service level agreements
  • Familiarity with internet-based systems and applications
  • Advanced MS Excel skills
  • Experience producing reports and analysing data to identify trends
  • Excellent attention to detail and high ability in numeracy
  • Able to prioritise and manage a high volume work environment
  • Fast, accurate worker with proof of execution (follow-through)

Additional Information


As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.