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May

Customer Service Coordinator

Iglu Student Accommodation - Brisbane City, QLD

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Iglu is a leading student accommodation provider in Australia with multiple properties in Sydney, Brisbane and Melbourne. We provide residents with contemporary hotel-style facilities that combine the benefits of off-campus living with a real student community.


The Iglu company culture is vibrant, fun and inclusive with customer satisfaction at the heart of our offering. We are looking for an all-rounder enthusiastic candidate to join the team who will work productively across a variety of sectors. If you consider yourself a sales whizz, can manage and implement marketing campaigns, have no troubles administrating policies and procedures and are adept at managing day-to-day customer service – this is the opportunity for you.


You will be joining Iglu Student Accommodation based at Iglu Kelvin Grove, 62 Blamey Street


Please note that this is a 12 month fixed term contract


What you will do

The tasks include, but are not limited to:

· Property sales

· Property reservations

· Customer relations

· Administration – front and back office

· Iglu Student Community Program involvement

· Written reports


What you will need

· Ability to work well autonomously as well as within a team

· Organisational skills and attention to detail

· Excellent written and communication skills

· Effective time management and task accomplishment

· Consistent delivery of high-level customer service

· Ability to work alongside and interact with diverse cultures

· Readiness to embrace any extra duties as required to meet Iglu’s business needs, such as working beyond standard hours on occasion


What’s in it for you?

· Exposure to a wide range of business experiences

· Multicultural communication skills

· Flexible working arrangement (7 day rotating roster)

· Joining an energetic and dynamic close-knit team

· Internal recognition for your hard work and outstanding efforts

Brisbane City, QLD

Hospitality, Travel & Tourism




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