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Expression Of Interest – Merchant Sales Consultant, Small Business Banking

ANZ - Melbourne, VIC

Banking & Finance
Source: uWorkin


  • Work with a team that values collaboration and innovation
  • We invest in your training and development
  • Multiple opportunities available based in Melbourne CBD

About The Role

Role Location- 833 Collins Street, Melbourne, VIC 3008

Role Type- Permanent and Fixed term opportunities available, Full-time, with multiple vacancies available

Shift Schedule- The successful candidates in this role will be working between 8-00 am to 7-00 pm, Monday to Friday

Note- Since this is an EOI advertisement, there might be some delays in our communication. Kindly keep your lines open to receive updates from our Recruiters.

As a Sales Consultant, you are responsible for providing prospective merchants with product recommendations, determining suitable pricing structure and signing up new profitable acquiring business through converting opportunities received via an inbound sales line. You will take personal responsibility for delivering high quality customer interactions whilst demonstrating ANZ service standards. The process will include managing new business sign-up process, tracking the merchant’s application process, and ensuring that the application will be assessed in a timely, accurate and professional manner.

Our Merchant Sales Team provides simple and reliable payment solutions to our merchant. This means, we are responsible for the delivery of quality electronic payment solutions which enable businesses to authorise, settle, and manage transactions face-to-face, online, via telephone or mail order.

About You

To be successful in the role, you will ideally bring the following-
  • Telephone and written communication skills - including the ability to engage and manage conversations over the phone and via email
  • Ability to work in a fast-paced and high pressure environment
  • Strong experience working on sales targets an is highly preferred, but not required
  • Experience working for various banking or financial institutions is a plus
  • Knows when to provide alternative solutions to meet customer needs and ensuring a results-focused mind set
  • Ability to easily understand business requirements and able to apply it on day-to-day transactions knowledge of the business Applies Business Knowledge

About ANZ

At ANZ, everything we do boils down to ‘why’ - our purpose - to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and search for reference number CIT003071.