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Reception Office Services Co-ordinator

ISS - North Maclean, QLD

Administration & Secretarial
Source: uWorkin


Full Job Description
Job no: 521895
Work type: Fixed Term Contract
Location: North Coast NSW
Categories: Administration & Office Support

ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.

Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of

”Connecting People and Places to Make the World Work Better”.

We are seeking a customer service focused, professional Receptionist for our client site in Smithtown employed on full time - 12 Months Fixed Term Contract basis with office hours being Monday - Friday 8:00am - 4:00pm.

Reporting to the Facility Manager, this position will be responsible for the day-to-day management of office services and reception. As the first point of contact for all visitors and clients it is important to provide outstanding customer service and build strong working relationships. Maintaining a professional attitude and image when under pressure is essential for this role.

General responsibilities will include:
Manage Phone Enter Manager and phone systems, incoming and outgoing calls; maintain internal phone listings, and contacts list
Monitor and control site access for employees, contractors, service providers, couriers, suppliers and visitors. Update and maintain staff movements, visitor register including organisation of site induction and induction records
Provide administrative, organizational and communication support to the site HR Department
Provide back-up for certain tasks (including staff shop sales, contractor management, OH&S administration)
Assist with relocations, office moves or refurbishments and take responsibility for ensuring all such changes are managed in a professional, timely and efficient manner
Act as a central point of contact for all departments and management and build professional relationships at all levels of the Company

Key skills:
Previous experience in similar role
Minimum 2 years’ experience in an operational office environment (desirable)
Proficient in Microsoft Office Suite (especially advanced in Excel as regular work with building and interpreting spreadsheets)
Ability to work autonomously and unsupervised
Excellent customer services skills with ability to communicate effectively and build working relationships.
Sound time management and organisation skills with a strong attention to detail.
Knowledge of safety issues relevant to trade and a strong commitment to safe working practices

An immediate start for this position is preferred

Our Benefits:
Access to staff discounts with partner companies
Ongoing learning and development opportunities
Competitive salary packaging
Internal opportunities within our global organisation

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

Advertised: 04 Jun 2021 AUS Eastern Standard Time

Applications close:

North Maclean, QLD

Administration & Secretarial


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