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Senior Branch Consultant - Brisbane

Macquarie Group - Brisbane Grove, NSW

Banking & Finance
Source: uWorkin


Senior Branch Consultant - Brisbane

Are you an experienced branch-based banking professional looking for your next challenge? Do you enjoy mentoring and developing junior team members? Do you love seeking opportunities to enhance your clients’ experience through in-depth conversations? If so, this could be the opportunity you are looking for!

Due to an internal move, we are currently seeking a Senior Branch Consultant to join our team in Brisbane.

Working in a close-knit and supportive team, you will manage client enquiries and provide exceptional customer service through processing transactions with accuracy and efficiency. You will also resolve queries relating to our Banking and Financial Services products, this may be through promotion of our digital platforms.

In addition to your day-to-day client-related responsibilities, you will also have the opportunity to work on additional business-related projects.

This is an ideal role if you are looking to utilise your extensive branch-based banking experience in a dynamic and inclusive environment, whilst providing the support, advice, and development to junior members of the team.

To be successful in this role, you will have:

  • Branch-based banking experience with a passion for delivering exceptional client service
  • Sound knowledge and expertise in banking products
  • A high level of attention to detail
  • Exceptional communication and relationship building skills
  • A positive attitude towards change

If you are looking for an opportunity to learn more about Macquarie, our products, and the way we work, why not submit your application today?

Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients.

Find out more about Macquarie careers at .

Our commitment to Diversity and Inclusion

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 16,300+ employees and offices in 31 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at

Job no: BFS-955605
Work type: Permanent - Full time
Location: Brisbane
Category: Junior, Customer Service, Retail Banking
Group: Banking and Financial Services
Division: People, Culture & Client Exp
Recruiter: Sara Debek
Opening Date: 03/6/2021