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Customer Service Consultant

Red Energy - Melbourne, VIC

Customer Service & Call Centre
Source: uWorkin


Customer Service Consultant

Come and join our Award Winning Customer Service Team!

Owned by the mighty Snowy Hydro we are 100% Australian owned and operated providing an exceptional customer experience to over 1 Million of our customers here in Australia.

Our 11 year award winning Customer Service Team work on a rotating roster of 12 weeks between the hours of 8:00am - 8:30pm Monday to Friday, and the occasional Saturday between 9:00am - 5:30pm, helping our customers with a wide range of varied phone calls.

If you are looking to continue your customer service career in a new and exciting industry that offers a blended mix of working from home or our state-of-the-art office in the heart of Richmond, this is the role for you!

You will begin your journey with us in an in-depth 5 week training program, which will be held in our office, to provide all the support needed for our new starters, as well as a further 4 weeks of well-supported on-the-job training to ensure you are well-equipped to offer the best Customer Service to our valued Customers.

What you need to succeed:

Customer Service experience is all we are looking for! That could come from retail, hospitality and of course call centres!

Why Red?

  • Opportunity to work in a blended from home or office environment
  • Competitive base salary with bi-annual salary reviews and a performance based incentive bonus every 6 months
  • Two additional paid days off per year (Good Life Leave)
  • An extra 4 weeks of annual leave prepaid from your salary (Lifestyle Leave)
  • Employee plans for your electricity and gas

Opportunities available in July 2021

Job Reference: RED00100349

Melbourne, VIC

Customer Service & Call Centre


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