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June

Client Relationship Manager - Excellent 6 Figure Salary Package Great Culture

WESTAWAY EXECUTIVE SEARCH - Perth, WA

Any Industry
Source: uWorkin

JOB DESCRIPTION

Our client is a well known & successful national commercial cleaning company. They are now looking for a Client Relationship Manager in Perth.

  • Excellent 6 Figure Salary Package (Salary + Company Car + Fuel Card + Phone + Ipad / Laptop + Parking + Expenses)
  • Fantastic Company Culture
  • Flexible Work hours
Our client is a well known and successful national commercial cleaning company. The organisation is currently looking for a Client Relationship Manager to join the business in there Perth office.

The company has a genuine focus on quality of service for their clients and their staff, they continue to grow as a nationally operating business. This role reports directly into the WA State Manager and you will be responsible for a set portfolio of clients along with managing up to 3 Area Managers.

Candidates that have strong key account / client management experience along with previous people management experience are encouraged to apply immediately.

Key Responsibilities:

Business Results -
  • Develop profit plans for all sites and project manage implementation of the plan with Area Managers
  • Review fortnightly reports and drive / sign off on business performance for allocated portfolio
  • Oversee monthly price increases for allocated portfolio
  • Manage relationships with all customers in allocated portfolio
  • Identify and feedback sales opportunities to the business development team
  • Work with Area Managers to prepare and submit quotes and adjust time in buildings to maximise margins
  • Building specific decision making / problem solving / fire fighting for allocated portfolio
HR -
  • Plan for organisational requirements in advance
  • Area Managers: directly hire, train, task, performance manage Area Managers
  • Ensure operations management team are all playing their position
  • Ensure succession plan in place for all key positions
Operations Processes & Systems -
  • Ensure agreed operations framework is implemented across the allocated portfolio (Cleaning Management, Staff Management, Client Management, Business Management)
  • Plan for how the Operations Framework is embedded and extended into the business
  • Input into development for all components of the Operations Framework (as progressed)
  • Oversee implementation of the Operations Framework into the state team (as progressed)
Business Development -
  • Identify/nurture relationships in/around the portfolio managed to generate new business
  • Feedback sales opportunities to business development team
  • Work with business development team to develop winning tender strategies
Key Attributes:
  • Ideally someone with a University degree qualification (This is not essential)
  • Strong analytical skills
  • Strong problem solving skills
  • Confident verbal, written and interpersonal communication skills at all levels of business
This exciting opportunity will give you the chance to work for an established national organisation in a senior role within the business. You will be rewarded with an excellent six figure salary package including a fantastic base salary + super + company car + fuel card + phone + ipad / laptop + parking + expenses.

Please apply now for this exciting opportunity by sending your updated Resume in Word format along with a supporting Cover Letter. For a confidential discussion please call Ryan Westaway on (08) 6209 8913 or 0424 411 474.