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Senior Systems Engineer

Computershare - Abbotsford, NSW

Source: uWorkin


About The Company

Computershare Technology Services (CTS) provides global technology and infrastructure support for existing Computershare proprietary software together with a full range of development services for new products. We underpin Computershare's total service package through creative technology applications that are deployed at all stages of the financial market cycle.

The Role

The Senior Systems Engineer is an operational focused role, within the Oceania Windows Server Team Support function. The role reports to the Foundation Services Team Lead, and primarily provides BAU operational support to the Windows Server environment. The role also requires the candidate to provide customer support for day-to-day issues and requests, including resolving service incidents, expanding on existing solutions or services.

The ideal candidate would have good communication and interpersonal skills, ability to work in large organization supporting more than 1000 users and experience managing multiple requests in an internal, fast-paced IT environment. You'll have a strong grounding in support of business-critical production systems.

Responsibilities Include (but Are Not Limited To)

  • Management of day to day tickets related to Level 2 & 3 Windows Server issue
  • Maintenance and health of the organisation Oceania Windows Server Environment
  • Ensure ongoing supportability of environments through documentation and knowledge sharing
  • Influence other members of the Foundation Services Team to achieve innovative, efficient and effective delivery of Microsoft server product technology services to our internal and external customers
  • The role may also be required to participate in server deployment projects from time to time

To ensure your success in this role you will bring:
  • Extensive experience in a similar position with a medium-sized company
  • A high level of understanding of systems administration across the Microsoft server and application stack
  • Experience managing server workloads on virtual platforms such as VMWare ESX/vSphere and/or MS Hyper-V
  • Extensive experience with:
    • Hyperconverged (Nutanix, CISCO UCS or similar)
    • Administering Active Directory, DFS, DNS, DHCP
    • Citrix - Xen App and Xen Desktop
    • Hardware Troubleshooting & Support
  • Strong knowledge of:
    • Microsoft Power shell scripting
    • Enterprise Back-up solution (Rubrik or similar)
    • Network Technologies (Switching, Routing, Load balancing, etc)
    • Enterprise Antivirus Products (Crowdstrike, Trend or similar)
    • Microsoft Exchange/Office 365
  • Relevant certifications, such as VMware, Microsoft, CCNA etc. is highly regarded
  • Relevant experience in Azure IaaS/PaaS is highly regarded
  • A strong understanding of ITIL environments (Incident, Problem, Change Management)

Benefits And Culture
  • The opportunity to work for a large global corporation (over 12,000 employees)
  • Great discounts and benefits from various companies and access to our Employee Share Plan
  • A wide variety of internal training courses
  • A supportive working environment, with friendly peers and management

Keeping our employees safe

We're currently performing all interviews, assessments and background checks online to ensure the safety of everyone involved.

Most of our employees are working remotely. For people who need to be in the office we're following government guidelines on safe working. This includes regular cleaning, maintaining safe distances and limiting the number of people in the office at any one time.

Should you be successful in securing a role and it can be performed from home, your onboarding and training will be provided remotely.

The welfare of our employees is of paramount importance to us, and we will continue to do everything we can to keep our people safe during this difficult time.

To apply, click on the ‘apply’ button and follow the application process.

We want every person who joins our team, every customer and every supplier to feel welcome. We see diversity as a source of strength - the more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We believe in equality for everyone, regardless of age, ethnicity, gender identity, race, religion, disability or sexual orientation.


Primary Location


Work Locations

Melbourne - Yarra Falls


Permanent Employee

Job Posting

Jun 9, 2021, 6:27:13 AM

Unposting Date

Jul 11, 2021, 1:59:00 PM