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June

Product Manager

TAL GROUP - Sydney, NSW

Any Industry
Source: uWorkin

JOB DESCRIPTION

Product Manager

  • Use your Group claims knowledge

  • Transition into the product Management team

  • 12 month fixed term contract

This is a new role within Industry and Enterprise Solutions team within our Group Product team.

You will work closely with the Head of Industry and Enterprise Solutions and collaborate with product Managers and Claims to develop and deliver training material and standard policy wording for the Claims Team on current policies as a part of the on boarding process of a new case manager. When amendments to the insurance policies occur, you will update all training material accordingly and train out to the Group claims team.

Success in this role will require high levels of collaboration and engagement with a wide range of internal and external stakeholders, problem-solving skills and a deep understanding of Group Life Product and Pricing processes and Industry issues


What will you be responsible for?

  • Evolving TAL’s Group Life Claim Support Program

  • Developing and deliver training material created in consultation with the relevant product managers

  • Making the training material be available to case managers through a combination of e-modules and face-to-face

  • Assisting in delivering product workshops, training for internal and external stakeholders.

  • Creating and reviewing marketing/technical material.

  • Participating in peak body (FSC, AIST and ASFA) working groups and submissions

  • Completing submissions to Treasury regarding upcoming legislative changes.

  • Evolving TAL’s group life member centric proposition framework

  • Evolving TAL’s member centric led product design and embed in day to day proposition design

  • Identifying new market opportunities or proposition solutions

  • Leading Group Life sustainability product design and implementation

  • Evolving key living benefits proposition design including income protection and Total and Permanent Disability

  • Leading product discussion on key member benefit solutions such as mental health and domestic violence

What are we looking for?

  • Claims technical experience and knowledge is strongly preferred

  • Strong technical knowledge of life insurance product, with experience in interpreting, reviewing and devising detailed terms and conditions plus an understanding of pricing methodologies.

  • Analytical skills and methodologies

  • Excellent time management, organisational and presentation skills

  • Knowledge of compliance and other legislative requirements

  • Attention to detail

  • Ability to embed change

  • Product development and new opportunity assessment within the financial services industry.

  • Tertiary qualification in law, finance, commerce, business and /or related disciplines is preferred but not essential

  • Skilled at writing technical documentation with in-depth knowledge of the MS Office suite

  • Client relationship, negotiation and influencing skills (desired)

  • Knowledge of project management theory (desired)

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And, you value working together to find the best solutions for problems.

Important to us

Every Australian life is different. And we know the value of having different people from all walks of life with varied points of view.

Work is a big part of life, and we work hard to make it one of the best parts. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers. We don’t just say it; we do it.

We want to grow with you. Achieve with you. And support you to do your best work. We’re always looking for people who want to go further with us.

Why not see where we can go together?

Doing the right thing

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.