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Administration Support Officer


Any Industry
Source: uWorkin


Flourish Australia has an exciting opportunity for an Administration Support Officer to join our Newcastle team!

This position is part-time (48 hours per fortnight) working Monday to Friday and is classified at Level 3 on the Flourish Australia Enterprise Agreement (2018).

About the Opportunity

In this role you will be responsible for a broad range of administrative support functions, reporting to the Manager and assisting various teams within the Hunter. You will demonstrate a high level of professionalism as the first point of contact to ensure a positive experience for those wishing to access Flourish Australia.

You will be a professional and emotionally intelligent individual, with strong written, verbal and interpersonal communication skills, as well as effective organisational skills, good problem solving skills and the ability to maintain confidentiality at all times. You will also be able to demonstrate a practical and optimistic approach, possess the ability to work effectively within a team environment as well as independently, and have a good degree of computer literacy.

Responsibilities include (but are not limited to):

  • Providing a professional reception service to the Newcastle office
  • Providing general administrative and clerical support to the Hunter Cluster
  • Processing referrals and enquiries in the relevant databases
  • Maintaining effective communication with stakeholders at all times
  • Filing, word processing, and data entry
  • Handling enquiries via telephone, electronic and paper mail, fax or visitors and directing them to the appropriate locations and managers
  • Maintaining records, such as learning and development records, car logs, car toll notices and penalty notices and organising car service bookings
  • Coordinating meetings and events, including arranging room bookings, catering, room set up and other requirements
  • Processing invoices

For more information about what it means to be an Administration Support Officer with Flourish Australia, please review the Position Description.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.