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Customer Service Officer


Any Industry
Source: uWorkin


About our team

The Australian Reinforcing Company (ARC), a member of GFG Alliance, is a leading manufacturer and supplier of steel reinforcing products nationally. We’re focused on ensuring the success of our customer projects and that we’re easy to do business with. Our valued customer partnerships are only made possible through passion from our people and a commitment to excellence in everything we do.

About the role

Join a thriving branch in Ballina which is a short drive to Byron Bay, with stunning beaches and the hinterlands. It’s a rapidly growing area, with diverse residential projects from family homes to luxury accommodation for the rich and famous. You will be working closely with the Branch Manager, Warehouse Team Leader and Customer Service Team to ensure customers are having a continuously positive experience with ARC.

About your experience

It’s important that you are a strong problem-solver, customer focused and thrive in a busy environment. You are a goal oriented and engaging team player with a customer centric focus who loves interaction with clients and stakeholders. You will be an enthusiastic and tenacious individual with the ability to think on your feet and have a can-do attitude.

2-3 years’ work experience in retail management, sales administration or customer service
Proven track record building positive relationships internally and with customers
Proactive approach, passion for customers and good time management skills
Ability to understand your customers business and offer value-based solutions
Microsoft Office Suite & CRM system experience ideal

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.Apply today