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Senior Business Analyst


Any Industry
Source: uWorkin


Eden Ritchie are seeking an experienced Senior Business Analyst to work within a large government department on a project to replace a cloud-based portal system. The portal provides the capability and functionality to assess , assist in asset and logistics management.

Project overview:

A key project deliverable will be the delivery of new enterprise integrations using an enterprise integration platform (EIP) and using various protocols for integration with cloud and locally hosted services and documenting and managing functional gaps that arise from application development and providing expertise in stakeholder management, risk and issue identification and escalation.

Position overview:

The project requires a Senior Business Analyst to work with organisational sections, teams, and units across the Department to document and improve business and system processes that will provide both internal and external end users with easier and more streamlined workflows to ordering laptops via a portal platform. It will also need to rationalise logistic and asset management functions.

You will be responsible for:

Engaging with service owners across the Department to meet agreed project timeframes and deliverables and you will report to the Project Manager.

  • Collaborate with organisational representatives to review current processes and requirements;
  • Collaborate with stakeholders from other sections, units or teams to undertake analysis of solution functionality and technical requirements;
  • Analyse and evaluate the existing requirements against other integrated portal solutions, document any issues and identify gaps;
  • Efficient business processes – capabilities that automate administrative processes, offer digital convenience and provide new insights that can be extracted from the extensive data possessed by the Department;
  • End User Experience – capabilities that provide an intuitive and personalised user experience of resources, information and services for all end users;
  • Apply and utilise business-modelling methods to ensure results oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives and executive decision-making;
  • Develop conceptual models of business and system processes utilising appropriate modelling techniques to develop end-to-end system and service mappings;
  • Act as a Subject Matter Expert (SME) in the development of business architecture framework, tool suite selection and design and methodology development; and
  • Actively participate in the management of project expectations in a limited resource development environment with competing priorities

To be successful in this role you will need the following key experience and skills :

  • Minimum of 5 years’ experience in a Senior Business Analyst role or a role requiring business & system process analysis and improvement;
  • Expertise in organisational process modelling using Business Process Modelling Notation (BPMN);
  • Highly developed business analysis skills;
  • Well-developed oral and written communication skills;
  • Extensive process and data modelling skills;
  • Excellent interviewing, presentation, facilitation and interpersonal skills; and
  • Clear understanding of project management and system development methodologies;
  • Experience in business process reengineering/redesign and implementation;
  • Experience in change management;
  • Exceptional problem-solving capabilities with a focus on simplification;
  • Experience in recording process metrics;
  • Consultation and communication with a diverse group of stakeholders including experience working with senior executive level stakeholders; and
  • Ability to work effectively with little supervision and as part of a team in the design, preparation and delivery of solutions to clients.

Please apply online or reach out to one of the Eden Ritchie team on 3230 0018 or 3230 0032