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Engagement And Education Officer (Vpsg4)

Department of Health - Melbourne, VIC

Government, Defence & Emergency
Source: uWorkin


Full Job Description
Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Health

Salary: $87,640 - $99,438

Occupation: Education and Training

Reference: VG/DH/HCC/70024969B

The office of the Health Complaints Commissioner (HCC) is an independent office established under the Health Complaints Act 2016 to provide health consumers and service providers in Victoria with an independent complaints resolution mechanism.

The Commissioner also administers the Health Records Act 2001 (HRA) which establishes privacy standards for the handling of health information and gives individuals a legally enforceable right of access to their own health information. This Act gives the Health Complaints Commissioner substantial statutory responsibilities and discretionary powers.

The HCC receives funding and administrative support from the Department of Health (DH). Staff are DH employees who report directly or indirectly to the Commissioner of the HCC.

The HCC promotes diversity and equal opportunity in employment and is committed to a more diverse workforce. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on

Engagement and Education Officer

The Health Complaints Commissioner (the Commissioner) is looking for a skilled engagement and education enthusiast to undertake the role of Engagement and Education Officer with the office of the Commissioner.

The Engagement and Education Officer role is responsible for identifying and executing internal and external engagement opportunities in line with the Commissioner's powers and functions and helping to raise awareness of the office of the Commissioner. Developing and delivering the Commissioner's Engagement and Education Plan, incorporating the Commissioner's calendar of online training events and guest speaking events, will be a key aspect of this role.

The Engagement and Education Officer will:
compile and manage a comprehensive calendar for the Commissioner that encapsulates engagement activities for external stakeholders,
organise and facilitate learning and development opportunities for internal business units within the office of the Commissioner, and
support the Commissioner in raising awareness and working towards safe and ethical healthcare for all Victorians.

A skilled communicator who can effectively develop and deliver engagement activities and liaise with stakeholders in diverse forums and using a variety of platforms and mediums.
Committed to driving innovative learning and engagement using a range of tools and strategies.
Able to foster a learning environment for staff to support our business strategy.
Proficient in the use of social media tools and technology, and up to date with digital marketing trends.

If so, then you are encouraged to apply for this new and interesting position.

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note: For this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

For further information please visit the Department of Health

Click 'Apply Now' to submit your interest in this position.

Melbourne, VIC

Government, Defence & Emergency


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